Human Resources organizations are faced with unprecedented challenges in meeting the demands of management, employees and other stakeholders. Engage Custard Consulting LLC as a strategic HR partner or to assist you with staff augmentation to meet increasing or unforeseen requirements or workload spikes! See our list of products and services below!

Strategic HR Design is critical to the success of every HR organization operating in today’s Federal environment. Strategic HR design optimizes the integration of HR strategies and tactics to ensure the serviced organization acquires and retains a world-class workforce.

  • Policy Development
  • Vision and Mission Statements
  • Organizational Design
  • Alignment with Agency/Business Goals and Objectives
  • Implementation of Merit Systems and Principles
  • HR Evaluation, Performance, Metrics and Process Improvement

Recruitment and Staffing is a key element of the HR strategy – engaging pivotal HR tactics to acquire and deliver the workforce needed for both short and long-term business needs.

  • Hiring Reform Design and Implementation
  • Conducting Job Analyses
  • Developing Crediting Plans
  • Drafting Vacancy Announcements
  • Determining Eligibility, Qualifications, Status and Veterans’ Preference
  • Tracking Applicant Information and Making Resumes Available Online
  • Communicating with and assisting Applicants and Hiring Managers
  • Rating and Ranking
  • Preparing Certificates of Eligibles and Noncompetitive Referrals
  • Conducting Panel Reviews

Compensation Management is more than just the means to attract and retain talented employees. In today’s competitive labor market, organizations need to fully leverage their human capital to sustain a competitive position. This requires integrating employee processes, information and programs with organizational processes and strategies to achieve optimal organizational results.

  • Compensation Strategy Development (use of 4’Rs, advanced in-hire, relocation and other elements of a compensation program.)
  • Federal position management PD development
  • Classification in broad categories of job series at all grade levels
  • Desk audits
  • Evaluation statements
  • Advising on classification appeals
  • Writing and rewriting PDs
  • Designing, implementing and administering online PD libraries
  • Responding to requests for accretion of duties promotions
  • FLSA Reviews and assessments

Career Management: A review of The Best Places to Work in the Federal Government survey for 2010 indicates that agencies with higher rankings have clearly developed and communicated career management strategies for their employees ( These agencies were also more diverse than their counterparts with lower ratings.

Agencies should consider developing a career management strategy with a clear alignment to the agency’s workforce plan and strategic objectives. Custard Consulting LLC can apply our expertise in the development of an agency-wide career management plan that integrates tools and tactics to engage employees in the self-management of their careers – removing the expectation that the agency must provide a career path!

  • Career Transition and Inter-agency Career Transition Program planning and execution.
  • Development and implementation of knowledge management and knowledge transfer strategies, programs and processes.
  • Transition assistance including the following:
    • Resume development and coaching
    • Training in job search strategies
    • Expanded employee assistance programs (during agency downsizing activities)
    • Talent Management Strategies:
    • Developed in alignment with workforce plan and organizational strategic planning, goals and objectives
    • Workforce plan development and implementation.
    • New employee orientation
    • Group and individual career counseling.

HR Development is critical to the success of the HR organization – not only in the delivery of sound technical advisory services, but to provide risk/benefit analysis, and other services to ensure management’s success.

  • Classification Training
  • Reduction-In-Force Training
  • Applying for the Senior Executive Service
  • Customized training designed to meet agency standards.